Recommended CSV Format

CSV stands for Comma Separated Values, this file format works using rows of data set out in a table, with each column specifying a specific section of data. This file format can usually be generated easily using popular spreadsheet software.

We recommend using column headers with the names below so that our import process can correctly identify columns within your file. If you do not use the column names below you will be required to map which fields are which during the upload process using our drag and drop interface, you will be able to save the mapping format and re-use it at a later date.

Here is an example file for you to refer to or edit.
Currently we support CSV files with items with the same delivery addresses. If you have multiple delivery addresses, the items should be split into files grouped by the delivery address.
Column Name Example Data Notes
Item Details
Item Name Clothing
Quantity 3 Quantity of item
Item Dimensions
Length 12 Length should be in CM, and accepts decimal.
Width 15.32 Width should be in CM, and accepts decimal.
Height 9.1 Height should be in CM, and accepts decimal.
Weight 16.12 Weight should be in KG, and accepts decimal.
Delivery Address
Name John Name of recipient
Surname Smith Surname of recipient
Email Email of recipient
Telephone 0012653149 Contact number of recipient
Company Recipient's company name (optional)
Building No 15 Recipient's building number
Building Name Aurora Court Recipient's building name
Street Express Street Recipient's street name
City Vercelli Recipient's city name
Town Recipient's town name (optional)
Country Italy
Download Example CSV

 Update of details

To serve you better, we are currently in the process of upgrading all customers' address format and VAT details. In order to be able to proceed with the order's finalisation, we kindly invite you to go to your dashboard and update the following:

  • Billing Address
  • Delivery Address
  • VAT No
  • If you do not own a VAT No, the VAT field should be left as blank, and click Save.

Go to Dashboard